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SPI Research’s Professional Services Maturity Model Benchmark contains data that compares over 1,000 professional services firms and describes the strategies, tools, and systems top performers used to achieve their goals. For instance, it shows that the top performing 5% have all invested in adopting a professional services automation solution and are twice as likely to have integrated it with their core financial system. The survey results also allows you to explore salary and bill rates by title, expense ratios by industry vertical and organization size, and a myriad of other KPIs. Access market share breakdowns of the leading financial, CRM, and professional services automation solutions used by the top services firms.

To get a free copy of the 2012 SPI Benchmarking Research results, you must complete the 2013 survey of your professional services firm.  If interested, I've included the link here: