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SAP's marquee customer event - SAPPHIRE - is back in person!  In Orlando - May 10-12.

If you are thinking about how digital technology can help you be:

  • More profitable

  • More sustainable

  • More agile and resilient in these turbulent times

Then you probably should be considering coming to SAPPHIRE - either in person or virtually

Though SAPPHIRE is good for any industry - this blog is specific to the Mill Products or Mining industries – including metals, building materials, paper, packaging cement, furniture and textiles.

Perhaps there are some big business issues keeping you up at night:

  • How can you protect revenue, profits, or markets from business disruption from environmental, social, geopolitical, or other factors?

  • How can you stop losing orders to the competition because you cant provide timely quotes – or profitably manufacture and deliver products exactly when customers want them, with the expected quality?

  • How can you do better at delivering products on time, as expected – at a profit – always?

Tackling these challenges requires more than doing what’s always been done; instead, it requires companies to deliver profitable growth without overtaxing the environment by running collaborative supply chains, optimizing manufacturing, and offering best-in-class customer experiences.

Come and see us at SAP Sapphire  in Orlando May 10-12 to learn more about how industry leaders capitalize on latest technology innovations and transform their businesses. Discuss with your industry peers, SAP experts and partners from the SAP ecosystem latest Digital Industry Strategy for Paper/PackagingMetals, Mining and Building Materials and how to make intelligent business a reality.

See here a list of the Mill and Mining companies speaking at sapphire and below more details.


  • Composites One

  • Corning Inc

  • Dal-Tile Corporation

  • Ecobat

  • Freeport McMoRan

  • Georgia-Pacific

  • Kohler Co

  • Moen

  • Mohawk

  • Oregon Tool

  • South Shore

  • Sylvamo

Learn more about SAPPHIRENOW and secure your spot today!

Please also follow us on Twitter at #SAPSapphire @sapmillmining channel and share your ideas and impressions with us at this year’s SAPPHIRE and ASUG Conference.


Detailed Agenda for SAPPHIRE relevant for Mill Products and Mining Industries (metals, building materials, paper, packaging cement, furniture and textiles)

Learn From Timken’s Move to a Digital Supply Chain for Supply and Inventory 11:00 a.m. – 11:20 a.m. SCM311 Add session to your agenda
Speaker(s): Terry Lyon Principal ArganoSCMO2, Clay Thomas Principal ArganoSCMO2


Volatile demand and uncertain vendor supply triggered The Timken Company’s move to the SAP Integrated Business Planning for Supply Chain solution in an initial pilot of one plant per region. Hear about the manufacturer’s global implementation approach and success in taking the first steps to enabling supply chain transformation in the cloud. Session ID: SCM146
Learn About Corning’s Fast Employee-Facing COVID Response with SAP BTP 11:00 a.m. – 11:20 a.m. HXM605 Add session to your agenda
Speaker(s): Doug Anderson Operations, Corning Inc., Sylvie Sollod SAP


When the U.S. federal government and New York state passed the Coronavirus Aid, Relief, and Economic Security Act, material science leader Corning looked to SAP Business Technology Platform (SAP BTP) and SAP SuccessFactors solutions to quickly provide its employees with necessary information. Learn how Corning implemented its app in only two weeks. Session ID: HXM124
Find Out How Composites One Delivers a More Profitable Pricing Strategy 11:30 a.m. - 11:50 a.m. ERP 136 Add session to your agenda
Speaker(s): Courtney Austin Business Process Leader, Composites One
Composites One is one of the largest distributors of composite materials in North America. Hear how it shifted from a home-grown, offline, legacy-pricing tool to the pricing option for the SAP Data Maintenance application by Vistex for SAP S/4HANA to gain more-comprehensive insights into price setting and guidance

Session ID:

Embrace Winning Strategies to Drive Engagement in a Hybrid Work Environment 11:30 a.m. - 11:50 a.m. HXM606 Add session to your agenda
Speaker(s): Doug Anderson Corning Inc., Xio Harris Corning Inc
In today's work world, the ability to connect processes, departments, and systems directly impacts your organization's ability to deliver great experiences for a hybrid workforce. Discover how the SAP SuccessFactors Work Zone solution is reinventing how work happens across the enterprise at manufacturer Corning Inc. as it wins with hybrid work.

Session ID:

See How Moen Builds Loyalty and Brand Value with Connected Customer Service 1:00 p.m. - 1:20 p.m. CX408 Add session to your agenda

Speaker(s): Gina Carlson VP, Technology, Moen Inc.

Moen Inc. is known for innovative kitchen and bathroom products, and its customers expect quality, including customer service, so Moen embraces a service-first mindset. Learn how the company is using the SAP Service Cloud solution to connect customer service with sales, marketing, and e-commerce to build customer loyalty and drive sales.


Session ID:

See How Freeport-McMoRan Is Empowering Frontline Workers with Mobile Apps 1:30 p.m. - 1:50 p.m. SCM310 Add session to your agenda
Speaker(s): Laura Musgrove Global Business Solutions Ops, Freeport-McMoRan
Mining company Freeport-McMoRan Inc. needed to reduce paper-based processes in the field. Learn how a small-scale SAP Service and Asset Manager mobile app pilot grew to include more than 1,500 maintenance personnel executing their daily work through a common mobile platform, enabling real-time business information and improved productivity

Session ID:

Move Beyond Transactional Commerce for Compelling Customer Experiences 1:30 p.m. - 1:50 p.m. CX406 Add session to your agenda
Speaker(s): Claude Bernier, VP, IT, South Shore USA Inc.
Find out how South Shore Industries Ltd. grew brand awareness and optimized opportunities available in its direct-to-consumer sales channel. The designer and manufacturer of wooden furniture did all this using SAP Customer Experience solutions.

Session ID:

Explore How Sylvamo Scales a Sustainable Digital Business 2:00 p.m. - 2:20 p.m. CX408 Add session to your agenda

Speaker(s): Woody Anderson Client Partner, Gorilla Group, A Wunderman Thompson Company,  

Carolee Carlin Commercial Excellence & Analytics Sylvamo
Sylvamo, a global, publicly traded company that encompasses over 20 responsibly produced paper brands, tackled its business challenge by reimagining the digital customer experience. Taking a headless commerce approach with the SAP Commerce Cloud solution at its foundation, Sylvamo positioned itself to sustainability scale its digital business.

Session ID:

Learn How Oregon Tool Innovated with a Data Warehouse in the Cloud 2:00 p.m. - 2:20 p.m. BTP813 Add session to your agenda
Speaker(s): Buntic Georgian VP, Analytics, Applexus Technologies, Everton Veiga Global BI Mgr, Oregon Tool Inc.
Explore how forestry, agriculture, and construction manufacturer Oregon Tool Inc. reused previous investments and connected to more data sources in the cloud. Find out how the company used the SAP BW bridge service for the SAP Data Warehouse Cloud solution to take advantage of new cloud capabilities.

Session ID:

Power a Sustainable Future for Enhanced Performance 2:00 p.m. - 2:40 p.m. IND156 Add session to your agenda
Speaker(s): Jamie Lee CIO Ecobat, Thomas Lord CIO, VP Natural Gas, UGI Utilities Inc., Jon Mitchell VP, Sustainability, Suncor, Japen Hollist Dir, Value Advisory, SAP Ariba
Harness sustainability, a boardroom topic that impacts every company in every industry. Explore top-of-mind issues such as electromobility, energy in transition, and achieving zero emissions, waste, and inequality that affect both the public and private sectors. Discover how a focus on sustainability can help drive economic performance.

Session ID:

Hear How Ecobat Uses RISE with SAP to Power the Circular Economy Forward 3:00 p.m. - 3:20 p.m. ERP210 Add session to your agenda
Speaker(s): Jamie Lee CIO, Ecobat
Discover how Ecobat, a leader in battery recycling and lead production, is using the RISE with SAP solution, including SAP S/4HANA Cloud, to enable the circular economy and help the company move its sustainability-focused mission forward. Hear why cloud ERP is essential for Ecobat’s unique business to scale globally.

Session ID:

Discover Cybersecurity Tips for Improving Cyber Hygiene 3:00 p.m. - 3:40 p.m. ASUG Booth – Breakout #2 Add session to your agenda
Speaker(s): Greg Capps, Georgia-Pacific, Michael Golz, SAP
Learn more about the latest best practices, tools, and techniques for protecting your data and securing your SAP software environment. Discuss how other SAP customers are approaching cybersecurity and explore ideas for addressing the current threat landscape.

Session ID:






Day 2: Wednesday, May 11  
Session Details Time Location Session Link
Underpin a Resilient Supply Chain with Responsible Product Design 11:30 a.m. - 11:50 a.m. SCM308 Add session to your agenda
Speaker(s): Sean Laughlin Solution Manager, Digital Products & Projects, SAP
Businesses need to balance the bottom line with sustainability impact. Building a sustainable supply chain from design to operate is key to achieving this goal. Learn how SAP solutions support a regenerative business by helping you eliminate waste and pollution, circulate materials, and ensure products comply with applicable regulations. Session ID: SCM117
See How Dal-Tile Corporation Improved Transportation Management Efficiency 1:00 p.m. - 1:40 p.m. ASUG Booth – Breakout #1 Add session to your agenda
Speaker(s): Bonnie Hooker VP Transportation, Dal-Tile Corp.
Find out how Dal-Tile Corporation, a manufacturer and distributor of ceramic tile and natural stone, replaced manual processes and enhanced efficiency by deploying the SAP Transportation Management (SAP TM) application. Team up with other users to explore how to make the most of your SAP TM implementations. Session ID: ASUG100
Deliver an Optimized Customer Experience by Upskilling Your Teams 1:30 p.m. - 1:50 p.m. SE506 Add session to your agenda
Speaker(s): Ron Crossley Delivery Executive, Americas Training and Certification, DXC
Hear how IT services and consulting firm DXC Technology Company unlocked the power of its SAP Customer Experience solutions. Find out how SAP Learning Hub provided comprehensive enablement resources to optimize adoption during the company’s digital transformation.

Session ID:

Find Out How South Shore Puts Customers at the Heart of Its Business 2:00 p.m. - 2:20 p.m. CX405 Add session to your agenda
Speaker(s): Claude Bernier VP, IT, South Shore USA Inc.
Learn how South Shore Furniture leverages customer data to enhance engagement across different channels. Explore how the company is gaining a deeper understanding of consumer expectations in real time to strengthen customer retention and loyalty.

Session ID:

Drive Digital Transformation with a Modern Integration Platform 2:00 p.m. - 2:20 p.m. BTP812 Add session to your agenda
Speaker(s): Ashish Karwedkar, Sr Mgr, Mohawk Industries Inc
Mohawk is a leader in flooring with a sustainable approach to the manufacturing and installation of its products. Learn how SAP Integration Suite, part of SAP Business Technology Platform, helped Mohawk reduce TCO, eliminate data silos, automate processes, and accelerate digital transformation across HR, finance, sales, and beyond. Session ID:  BTP137
Transform Your Technology Like Corning to Enable Innovation 2:30 p.m. - 2:50 p.m. ERP211 Add session to your agenda
Speaker(s): Karen Chirico Dir IT, Corporate Staffs, Corning Inc.
Material sciences company Corning Incorporated has been innovative since its start 171 years ago. Corning has transformed with the changing times by remolding its technology landscape with strategy. Find out about its initial, midterm, and long-term strategies that have led it to SAP S/4HANA Cloud and the SAP S/4HANA for central finance solution. Session ID: ERP154
Celebration Night at Universal Studios Featuring Pitbull 7:30 p.m. - 11:30 p.m Universal Studios


Day 3: Thursday, May 12  
Session Details Time Location Session Link
Inspire Sustainability 9:30 a.m. - 10:30 a.m. Vision Theater Add session to your agenda
The greatest economic opportunity of our time is rethinking business for a sustainable future. As customer preference drives change across entire industries, demand for ethically and sustainably sourced products is skyrocketing. Hear from global brands pioneering sustainable practices as agents of change in their industry. Session ID: KEY102
Examine How Corning Improved Talent Planning by Digitalizing Talent Reviews 11:00 a.m. – 11:40 a.m. ASUG Booth – Breakout #1 Add session to your agenda
Speaker(s): Gerardo Palumbo IT Mgr – HR Service Owner, Corning Inc., Srividya Sankaran HR Dir – HR Technology Strategy, Corning Inc.
Talent planning is essential to meeting growth objectives and managing talent risks. Like many organizations in 2020, Corning Inc. realized that its current talent planning process would not sustain its business goals. Hear how Corning digitalized talent planning and reduced risk with the SAP SuccessFactors Succession & Development solution. Session ID: ASUG104



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