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Universal ID Problem with Linked Accounts

Stella
Explorer
2,900

Dear All,

 

Can somebody please advise. I tried to book my SAP exam last night and I couldnt due to the system require me to link 2nd account to my Universal ID : message below

"Please note: to pass this exam and receive your certificate you need to have a SAP Universal ID setup with two linked email accounts! Please setup your SAP Universal ID and/or add your second email account now!
SAP Certified Associate - Business Process Integration with SAP S/4HANA
History"
I followed the link and added a new email, however, through it says the new email is linked, in the account it doesnt show so : it shows as not linked
Stella_0-1713780595610.png

I am absolutely stuck. Did somebody has similar issue and how can i resolve it?

 

Stella

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marekh
Explorer
0 Kudos

I asked sso@sap.com to relink one of my already linked P* accounts to a different email domain and it worked.