Universal ID Problem with Linked Accounts

[Stella]

Dear All,

Can somebody please advise. I tried to book my SAP exam last night and I couldnt due to the system require me to link 2nd account to my Universal ID : message below

"Please note: to pass this exam and receive your certificate you need to have a SAP Universal ID setup with two linked email accounts! Please setup your SAP Universal ID and/or add your second email account now!

SAP Certified Associate - Business Process Integration with SAP S/4HANA

History"

I followed the link and added a new email, however, through it says the new email is linked, in the account it doesnt show so : it shows as not linked

I am absolutely stuck. Did somebody has similar issue and how can i resolve it?

Stella

[robinthakral]

I am still stuck at this page, can anyone tell me how to proceed further??

I have two accounts in Linked - One personal with email & P User ID and other SAP one with sap email & I User ID.
@audreystevenson @anisen @AtulT115 

[Bas8]

So the system is quite bizarre. What they want you to do is not just add two email addresses to your Universal ID, but actually create separate Learning Hub accounts for each email address. Once you register your secondary email address to the Learning Hub you will get a user ID for it and you will be able to link both accounts in the Universal ID.

[rufatrpiriyev]

Hi Stella,

Did you able to solve this problem?

[anisen]

Hi , I am facing same issue. I can't find the link button for my newly added Email address. Please let me know how it is resolved.

[AtulT115]

This is how I resolved it for myself.

Go to learning hub > Click on login > At the bottom of login form click 'Register' > use an alternate email address (Use a personal email address in your "Not linked" tab. 

After that I logged to Universal ID manager and voila the "Link" option was available.