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points for unknown bugs

former_member186498
Active Contributor
0 Kudos

Hi,

why you reach point for a good answer, article, tutorial etc. but not when you report an unknown bug?

SAP should always be happy for improving his software.

Kind regards

Roberto

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former_member188972
Active Contributor
0 Kudos

Hi Roberto,

normally if you find a bug, you must report to Sap by an OSS message in service.sap.com.

Or did you mean something other?

Best regards,

Sergio

former_member186498
Active Contributor
0 Kudos

Hi Sergio,

yes I know this, but I would know why when you contribute with article, blog, forum etc., you'll receive points but not if you found a new bug.

SAP should be happy because this is a contribution to improve the sw, and if you find for first where is the bug, f.e. the sequence of steps to reproduce it, and/or a workaround, than you should obtain more points because the development team gain time and (SAP) money to search and fix the issue.

Kind regards

Roberto

Edited by: Roberto Vidotti on Jan 6, 2012 10:59 PM