issue linking account to universal ID

[oumabaha1309]

hello all,
recently i have created an account in SAP in order to pass a certification , Yesterday i've passed the certification , i received an email telling me  that "

Congratulations! You are now certified in Business Process Integration with SAP S/4HANA.

Unfortunately, we cannot match your SAP Certification result with an SAP Universal ID account. In order to receive your digital badge for your passed certification, you will need to register with an SAP Universal ID."
i tried to add different account
to my primary email but i don't see the button link to proceed linking 2nd account. ( see screen bellow ) :

does any one of you faced the same issue , if so how did you managed to solve it , i can't see my certification badge because of this issue

thanks

[ninawang]

Dear Customer, the reason for no 'link' button, is because the email address in the screenshot you provided are all not associated to a valid S-user /P user ID. For more details you can refer KBA:https://me.sap.com/notes/2882908. If you still facing the issue, please create a support case to XX-SER-UID.https://me.sap.com/notes/1296527

[Harish_Vatsa · Accepted solution]

Dear Oumabaha,

The email which you are using must be associated to a valid p-user or s-user, only then you can have your SAP universal ID.

For detailed steps, refer to SAP Knowledge Base Article 2882908 on the SAP Support Portal

Thanks,