When user raise questions, it will be great if each area moderator able manage a group experts, he can add and remove them based on the expertise level and activity on SDN.
Also I am suggesting adding new fields in the question section, alert experts and resolution date- Users can use the option alert experts to seek advice from experts to answer the question and resolution date can be used to automatically lock the thread and send reminder to user who raise the question to post the answer or mark question as answered e.g. that period can be 30 days from resolution date.
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