Can't see replies

[Former Member]

I'm unable to see the replies to the thread discussion. I've tried in Chrome Browser version 57 and IE 11. unable-to-see-replies.png

[former_member208082]

We have the same issue here. Tried all three major browsers. Chrome, Firefox, and IE. Turned off all ad block. Same result unable to view replies to questions.

[yaniv · Accepted solution]

hi again,

this is normally due to adblock add-ons enabled in your browser. I can see the replies to the archived discussion you mentioned. please note you can disable the add-on for our domain.

hope that helped,

Yaniv

[bmcdonn2 · Accepted solution]

I also do not have any ad-blockers enabled and cannot see replies on archived threads.

I have noticed that for archived threads with a high number of replies a "Show More" button appears in the replies area and it is possible to view replies after clicking this button. See this thread for an example: https://archive.sap.com/discussions/thread/3147395

[guido_kirschbaum]

Hi,

I had the same problem with IE11. My solution was to remove "sap.com" from the compatibility list in "Tools > Compatibility View Settings".

I've added "sap.com" to this list years ago, when I had some compatibility issues with the old BSP-based SAP Notes-framework. With the new Fiori-based launchpad, this entry is not necessary anymore respectively leads to the described issue in my case.

Maybe it helps.

Best Regards
Guido

[yaniv]

Good morning everyone,

Appologies for any inconvenience you're experiencing. From our checks, it seems like the issue might be related to some minor changes we did in order to improve performance. We think this is most porbably a browser cache issue, so a cache clear should fix it, in case you are still unable to see the replies.

Sorry for any inconvenience caused,

Yaniv

[yaniv]

Thanks all for reaching out. We are trying to check and will keep you updated.

[former_member211812]

Hi Floks,

I am also facing the same problem. Not able to view the replies to the discussion and am also using latest version of google crome.
No add-on nor Blocker.

Regards

Toufiq

[Former Member]

Hi

I am also currently undergoing the same issue. I am unable to view the replies to the discussion and I am using the latest version of Google Chrome. I am not using any add-on neither am I using an Ad-Blocker. Please suggest/help.

Thank you.

[Former Member]

I am also having the same issue today. Unable to see replies in IE and Chrome. I do not have Firefox

[former_member186338]

On my system with Firefox ESR 52 with Adblock Plus disabled for archive.sap.com I can see all replies in archive without issues.

[former_member578958]

I have the exact same issue... The link I'm trying to view the answers is https://archive.sap.com/discussions/thread/3272849

[Former Member]

I do not have any adblockers in enabled. This worked for me yesterday.

[yaniv]

this works for me and others here with the browsers you've mentioned and others I tried.

I really suggest to try again in a new session or clear browser caches. I don't see anything unusual or any aparent reason why you've experiencing that, unless you were trapped in some deployment related loop.

[Former Member]

Below is the link

https://archive.sap.com/discussions/thread/826440

[yaniv]

hi Dawnelle,

We had deployments earlier today so some users might have experienced short disruptions. do you still have the same problem now? if so, please share the URL to the question you are trying to see.

BR,

Yaniv