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Bug: I get "New Qeustions in Tags I follow"-notifications, although I have them turned off!

joachimrees1
Active Contributor
2,085

I was surprised with lot's (7) of notifications today. When I looked, they all where of "New Question Tagged with[Tag I follow]" - Type.
- I never got them before

- I don't want them.

The text says how to turn them off (see screenshot), but when I looked, the already WHERE turned off (again: see screenshot)
Hope you can find out / tell me what happend, and prevent it happening again.

Thanks!

Joachim

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artemkovalov
Advisor
Advisor

Hey joachim.rees3 ,

I'm really sorry to hear about this inconvenience. Since recently, Inbox is mandatory channel for notifications because in the near future it will be a stand alone App with powerful filters that are going to allow you hide this notifications from your eyes. The current version of Inbox doesn't allow that, but you still have it for you "Email". Which means you won't be "spammed" there.

There's however something you can do already now:

Option 1: Go to you Profile, open Content & Following section and remove all the needless Tags and Posts that generate these notifications. They are sent because you're subscribed to those. Unsubscribing will stop receiving notifications for them.

Option 2: Find the Tag or Post in Community portal and unsubscribe there. The effect should be the same.

The root cause of this problem is in subscriptions you have and the channels configuration was somewhat abused to filter out smth that is not of interest any longer. We'll get those filters back in more explicit form in the new Notification Center experience.

I hope that unsubscribing will help alleviating the pain while we're working on a better tool.

joachimrees1
Active Contributor
0 Kudos

Well, ok, so I'll unfollow this tag now: https://answers.sap.com/tags/833755570260738661924709785639136

(posting the link here, as later - when the bug is fixed - I want to find it and follow it again.

iklovski
Active Contributor

joachim.rees3 We are now told the classical that "this is not a bug, but a feature" 😉

former_member186338
Active Contributor

I have 9 tags followed - I am using followed tags to look on my Activity Stream!

But I DON'T WANT TO RECEIVE NOTIFICATIONS ABOUT NEW QUESTIONS IN THE FOLLOWED TAGS!

It makes notifications useless!

Stop IT!

abo
Active Contributor

Basically, right now this is more like a DDoS 😄

I'll stop deleting (and reading!) notifications until this is resolved.

abo
Active Contributor
0 Kudos

Incidentally, why is every single notification I get saying "former member" yet when I click to navigate I see a real active profile with name and all seems ok?!

artemkovalov
Advisor
Advisor
0 Kudos

Hi c5e08e0478aa4727abc4482f5be390b2 , I don't know. If you post an example with some screenshots, I can share your feedback to my colleagues.

abo
Active Contributor
0 Kudos

This just in:

Link to question and gregmontoya