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Already answered question appears as "No answers yet" in Profile

cris_hansen
Advisor
Advisor
0 Kudos

In my profile I have the following question:

Telling that there is "No answers yet", but clicking on the question takes me to:

The reply is already available for more than 4 hours.

Is there a way to force a re-sync between the Profile and the Q&A section?

Thanks and kind regards,

Cris

Accepted Solutions (1)

Accepted Solutions (1)

caroleighdeneen
Community Administrator
Community Administrator
0 Kudos

Hi Cristiano, Thank you for your feedback. We had a similar issue today, where there was a lag with mission actions getting reflected in the profile. Based on the length of the lag, this may be related. Let's watch the people bug already reported here and see if it resolves; I have added your notes with a link to this discussion:

Answers (1)

Answers (1)

carpe_diem
Community Manager
Community Manager
0 Kudos

Hi, Cristiano,

I've just tested this topic and I cannot reproduce this delay issue.

I've seen a similar issue posted the same day / time on the badges sync with Universal Profile.

It seems to me it was a temporary issue (e.g. a service was down or etc.)

I've answered a question in AnswerHub, and I saw this content in my Universal Profile (people.sap.com) in not more than 10mins from the post.

In Universal Profile - the content is updated on each user visit but not more than once in 10 minutes.

So once these 10 mins were due (since this was my second visit within the 10min time) - I received a content - an answer I posted on answer hub.

Can you test this behavior again and see if you are able to reproduce this behavior?

 

Kind Regards,

Vladimir

SAP Cloud Identity team

cris_hansen
Advisor
Advisor
0 Kudos

Hi Vladimir,

The same question is still showing as "No answers yet".

Cheers,

Cris