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SAP S/4HANA for Product Compliance: Deep concern regarding Regulatory Content Update (OnPrem)

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Dear Community

I was convinced, as is/was my customer, that SAP provides regular Regulatory Content Updates, compliance requirements (legal aspects) and listed substance content, as well as suitable data content and regulatory graphics, outside version upgrades: see note 3055767 - Configuration of the SAP Regulatory Content Service for Product Compliance and Environment, Health,...

This is an especially critical feature regarding OnPrem installations, which only upgrade every two years, risking serious threats to business due to lagging contents.

I just attended the webinar "Ensure Product Compliance with SAP S/4HANA for Product Compliance", with Product Marketing Manager for Product Compliance, Dr. Rüdiger Kreuzholz. At the end he stated that only listed substances, phrases and graphics substances can be updated outside version upgrades. 

Now I'm confused and deeply concerned as without the option of updating compliance requirements, the solution is basically worthless? 

An important note: It's my first implementation of this product - in this case, OnPrem, version 2023 - and the note cited above (as well as its "companion" note 3344198) has not yet been implemented (as of the writing of this post, "we" are waiting for the reply from the "API Business Hub Enterprise").

Thank you for your help in advance.

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Hello Paulo,

Thank you for sharing your candid thoughts and experiences. Your perspective on the importance of regular updates to regulatory content is spot on and speaks from my heart.

In fact, already today we deliver updates to embedded regulatory content with every cloud and on-premises release. But of course, as you perfectly summarized, we are aiming for a continuous delivery of embedded regulatory content via the regulatory content service (3055767 - Configuration of the SAP Regulatory Content Service for Product Compliance and Environment, Health, and Safety Management).

Connecting on-premises systems to the regulatory content service allows consuming new and updated embedded regulatory content as follows:

  • Starting from SAP S/4HANA OP2021 release, the system consumes new and updated regulatory phrases for SAP S/4HANA for Product Compliance.
  • Starting from SAP S/4HANA OP2023 release, the system also consumes listed substance content via Regulatory Content Service.
  • It is on our roadmap to deliver dangerous goods regulations via regulatory content service in the near future.  

While we continue working on continuous delivery of embedded regulatory content for on-premise, it is important to understand, that we already provide regular updates to regulatory content in the cloud edition. Meaning, we ship regulatory content twice a year with every cloud release, plus on top for especially important regulations we ship regulatory content via micro deliveries in between cloud releases. Given these advantages, you and your customers might want to consider using our public cloud edition to benefit from the most timely and seamless updates.

I hope these insights increases transparency and gives you more confidence in our solution.

Thank you for your dedication and for bringing this important topic to light.

Best wishes,

Andrea Giessmann