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Not able to see Current date Orders in Dispatch Monitoring App in SAP DM

Neha_Rai
Explorer
0 Kudos

Hi Team,

Today we created So many New orders but unable to see newly created orders in Dispatch and Monitoring App

but we can see past date orders

Regards,

Neha

brunocechella
Participant
0 Kudos

Hi Neha,

I'm facing the same issue, DM received successfully the process order from S4HC and then I managed to release it from the Manage Orders app.

However, when I go to my custom Order POD (or even the default one) to effectively produce it, it doesn't appear in the list, even playing with filters, expanding dates, etc.

Another glitch in the system after the last weekend's 2311 release by the looks.

Cheers,

Bruno

brunocechella
Participant
0 Kudos

manoel.costa , did you also have this issue today, not seeing new orders in Order POD just released in Manage Orders app?

Accepted Solutions (0)

Answers (1)

Answers (1)

ManoelCosta
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello Neha, I would ask the following questions:

  • Are all these new orders successfully processed in Integration Message Board?
  • Can you see them in Manage Orders app?
  • Is Dispatch and Monitoring filters for Time Horizon Mode and Planning Horizon covering your orders planned/scheduled dates?
  • Are these orders planned for Work Centers that you have assigned to your user in Manage Users Assignments app?

If all of this is ok, I suggest you raise a ticket so development colleagues can assist you.

Br,

Manoel

Neha_Rai
Explorer
0 Kudos

Hi Manoel,

  • Are all these new orders successfully processed in Integration Message Board? - Yes
  • Can you see them in Manage Orders app? - Yes
  • Is Dispatch and Monitoring filters for Time Horizon Mode and Planning Horizon covering your orders planned/scheduled dates?-Yes
  • Are these orders planned for Work Centers that you have assigned to your user in Manage Users Assignments app?- Yes

Regards,

Neha Rai

ManoelCosta
Product and Topic Expert
Product and Topic Expert
0 Kudos

Are your orders Process, Prodution or Repetitive Orders?

In Manage Orders app, for these orders, can you see a proper Order Schedule for each operation in Order Schedule tab?

Br,

Manoel