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WFA on HANA enablement issue

abalasescu2
Explorer
0 Kudos
152

Hi,

@YSE-1 I had a bit of a trouble with getting WFA on HANA up and running for a customer - basically they did not have licenses yet, went and bought them. SAP confirms licenses are in place. Honestly I have never been involved in licensing topic, whenever I started a project the steps I would take is sort out RBP to make sure I have access to Data Factory, upload template, open support ticket for Measure Views and get on with the configuration.

Now, in this case, after SAP confirmed the licenses are in place, I couldn t find the permission for Data Factory in either Analytics permissions - Role Maintenance or RBP (manage WFA switches ON). 

I went into Provisioning and the Customer has WFA license checkbox was not enabled, however, I simply tried to mark the checkbox as per KBA: https://me.sap.com/notes/0002527309 

NOTE: I have never marked that checkbox on my own, I always assumed it s automatic even though it is not grayed out like the other options below it.

Then I got the Data Factory to appear in the instance, went on with importing the template and immediately got the following error:

abalasescu2_0-1736555123520.png

Strange, but then I went to check validation and found:

abalasescu2_1-1736555203518.png

 

Still strange, since it s just the template and never had issues with it, went to the dimensions page - editing the dimension gives this error:

abalasescu2_2-1736555237499.png

Also, trying to edit the SQL, clicking validate it also throws an error...it s the standard generic code and should work but well...

So I decided to just delete the 2 dimensions with the error and run the cube again.

After deleting them and getting back to Data Factory:

abalasescu2_3-1736555382221.png

I have closed everything down and tried again back from importing a fresh template, all steps went exactly the same, so I am stuck.

Would you please be so kind to have a look into this?

Company ID: S001955610T1

Many thanks in advance!

Kind regards,

Alex

 

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YSE-1
Product and Topic Expert
Product and Topic Expert
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Hi @abalasescu2 - I cannot help further as I don't have access to that environment.  Feel free to create support ticket, maybe support can help you check in the back-end if there's something missing or not configured.  Maybe purge cache is needed in the back-end.  

Note - I still get the notification maybe because you have tagged me in the original post.  With the new way of posting questions in the community page, please always include a tag "SuccessFactors Workforce Analytics" on your post so I can filter out.  Otherwise it will lost in a pool of questions for other modules.

Thank you.