on 2021 May 18 7:10 AM
Hey,
as a company, we are trying figure out how to implement and run correctly web assistant. So far, we have followed this manual https://help.sap.com/doc/74bfd245cde048458458f6df5d5cb567/2011/en-US/Web_Assistant_Integration_Guide... - 3.2 Configuration without SAP Web Dispatcher
But we havent solved few items yet
Does it require SSO configuration in order to work correctly?
Thanks for your help!
Request clarification before answering.
Hi Thomas,
sorry for the delay - I hope I can now answer your questions:
- Why we can't find the Plugin Parameters with **SEN** and why not the one without the **2**?
- Does it make a difference if we use **WPB** instead of **SEN**?
- Has it the same effect if I use the Parameters as PropertyID and in the ID "PARAMETERS"?
- Why does the disableManualLogin and newWindowSAML Property have no effect?
- Is there really no possibility to start with WebAssistant without SSO activated?
I hope that this helps!
Take care,
Kristina
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Hi Kristina
Many thanks for these detailed explanation.
Unfortunately it also does not help to login in Manager in the same browser on a separate tab.
Therefore I would like to do a expert session to understand better and to have my setup checked by an expert.
How do I proceed for that?
Thanks Thomas
Hi Thomas,
sorry to hear that the separate tab doesn't work, that's strange.
Please check the knowledge base article 2651981 (Link) for instructions about the Ask an Expert session.
Take care,
Kristina
Hi Ankur,
the Fiori Launchpad and the Manager don't need to use the same user ID necessarily. If you are using some sort of broker for the SSO, like the SAP Identity Authentication Service, then that should take care of the different IDs. The Manager needs to be connected to the SAP IAS to draw the right user. If you only have a manual user in the Manager, then you need to sign in separately and in a manual window which is not what we want.
If the issues persist feel free to open a support ticket to have someone take a look at your configuration.
Take care,
Kristina
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