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treatment of a file started

judyguerrero
Explorer
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188

hello community

I have a question, what happens when a user leaves the treatment of a file started within producer and cannot return to it, is it possible that that content can be edited from another user?

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susan_niceley
Participant
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If the object got saved to the server before the user shut down their Producer, then in Manager, you can select the object and use:

More -> Cancel Editing of all objects

to return the write token to the Manager Server. This will allow anyone else to check out the object in their Producer and finish the work on it.

If you use Cancel Editing of all objects and the original user had not saved changes to the server, then what they did not save will be lost. That is why you get the warning pop-up when you use Cancel Editing of all objects.