Time sheet alert doesn't go away

[JunwooPark]

Hello Experts,

I created a business rule to do a validation check for employees to enter 5 minute increments when using clock in and clock out.

As a result, I checked that an alert appeared in the time sheet if the 5 minute increments were not entered.

To clear the alert, I deleted the external time data from the clock in, clock out test data in the manage data and the Time Sheet Entry data in the employee time sheet in the manage data.

But this didn't make the alert on the time sheet user screen disappear.

How can I delete the alerts?

Best Regards

Leo

[Dan_F]

Hello Junwoo,

if you will not be able to get rid of the alert by recalculation/re-run of time sheet import, you should be also able to delete the alert itself in manage data.

You can use Integration center to quickly find the the respective external code. Or export obviously 🙂

Hope it helps.

BR

Dan

[ShreyasiShah]

Hello Junwoo,

Go to Admin Alerts and "acknowledge" the messages, they should then not appear in Timesheet anymore.

Br,

S

[JunwooPark]

Hello Shreyasi,

Thank you for your response.

I followed your advice and found my time alter in admin alert and "run time sheet import" in time alert, but the alert message still doesn't go away.

I already deleted all external time data in manage data and also deleted daily employee time data in time sheet.
If there is no data to cause an error, why doesn't the alert message go away?

Best Regards

junwoo.

[GemmaQuaid]

Hi

Did you get any resolution on this?

We are facing similar issues. We are testing imports from integration center but the file had some incorrect Time Types causing errors. We have deleted the entries from external time data but the Alerts are still showing on the timesheets.

I've noticed someone has said delete the alerts in Manage Data but I can't see the option to view them here. 

Any suggestions would be appreciated. 

Thanks!