Team View (second manager) on compensation worksheet

[buddepu]

Hi Experts,

I have a situation where in HR admin should have a possibility of making filtering options on the executive review such as shown below

the RBP role for this HR admin has already been set up in such a way that it has capability to access all manager levels.

problem statement is that amongst this list in the filtering options that are shown earlier, I am able to see the results for all employees, team view (first manager). how ever system does not show any results for team view (second manager) as it retrieves blank entries which is not the case as data do exist.

any reflections on what needs to be adjusted in this scenario?

[CSmith]

What hierarchy is configured? Have you populated the second manager hierarchy in the UDF/basic user data? In this I believe the filter 'Team View (Second Manager)' is referring to the custom compensation hierarchy as defined in the UDF/basic user file field SECOND_MANAGER.

Hope this helps.

Christian

[buddepu]

Hi Christian,

so basically the list of employees that are retrieved at the executive review (when proxied as HRBP), again not every one has a second manager maintained at the UDF file but some of them do have a valid entry filled in. but having then even for such cases it doesnt show up at the executive review,. so basically the moment I filter out team view (second manager) the results are blank.

any other thoughts?

[CSmith · Accepted solution]

Hi @buddepu ,

For the custom/second manager hierarchy to work, you must populate this value for all users in the hierarchy.  If there are any circular references or a break in the hierarchy structure, this filter will not work as you expect.  Please see this KBA on creating a custom hierarchy.  Note that the top of the hierarchy must have a blank value in their SECOND_MANAGER field and not NO_MANAGER.

Hope this helps.

Christian

[buddepu · Accepted solution]

Thank for your help on this. It worked