PLA-35155 >Removed Validation on Invalid Manager

[pboulicaut]

In new feature PLA-35155

When an employee signs in to SAP SuccessFactors, regardless of their login methods, the system no longer checks if the employee has a valid direct manager in the system.

In other word, we have no way to detect invalid data quality  being entered at the employee Level.

Example : 

Employee Alex Anderson 100001 is a new manager hired on Nov 1rst 2023

Employee nancy Nash 100002 is a direct report reporting to Alex Anderson hired on Nov 3rd 2023.

Both employee ID are valid on Nov 3rd 2023.

Now make an hire date correction on Nov 1rst on Alex Anderson and change his hired date for Nov 15th 2023.

100001 is an invalid login on :

- Nov 1rst til Nov 14th

100001 is a valid login after : Nov 15th.

If i understood correctly, employee 100002 will be able to login from Nov 3rd.

But from Nov 3rd to Nov 14th, the wrong Manager information will be propagated to Third party system without any errors generated in SuccessFactors side if they are using SuccessFactors as Source of Truth.

The capture of these issue will solely depend on third party system checking if the manager ID is valid or not.

[mauricioschuman]

Hello,

The manager validation for login is removed, however you can run the check tool option "The user has an existing and active manager" to check whether user has a valid manager or not.

Best regards,

Mauricio

[pboulicaut]

Do you confirm "Manager Cycle" (case when a direct report or lower report ID is used for Manager Id) is no longer checked ?

[pboulicaut]

in which section of Check Tools do you find these check ? i've replicated the invalid manager issue on my test instance and it's causing "unable to load data" error in it

[pboulicaut]

i've tested with both UserWithoutManagerCycle check & UserWithExistingActiveManager check and both checks are green : no issues found !!! how are we supposed to detect manager cycle if check tools are broken !

[pboulicaut]

There is an additional impact that these removal is causing : downsteam interface, setup to send Manager info (lastname, firstname) will be sending empty values in the case the hire date of the manager is changed in the futur (because the data will no longer be effective at the interface execution date). what option do you offer to customer with 10 or more interfaces to fix ? accept the data quality is going to be lower just before christmas ? pay interns to fix data manually ?