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Instant Producer - Text not recording properly

former_member850773
Discoverer
0 Kudos

Hi Community,

I have a similar question already answered a few times, but we couldn't identify the reason for the error.
When some users perform recordings using Instant Producer, the input text is not recording correctly:

Scripting is enabled, scaling is set to 100% and we are using the "SAP GUI Signature" profile.
Does anyone have any idea what else can cause this issue?

Thanks,
Felipe

Accepted Solutions (0)

Answers (2)

Answers (2)

former_member850773
Discoverer
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Hi anton.mavrin, thanks for your comments.
Yes, the Instant Producer doesn't show any warning message.
We checked the configuration sent and both users have the checkbox deactivated:



The only similar point is that both have German as their local language.

Anton_Mavrin
Advisor
Advisor
0 Kudos

Hi 21354507,

I saw a similar issue once; the problem there was in the activated UTF-8 compatibility settings in Windows. Please check if the checkbox is deactivated and try again. Your Instant Producer doesn't show any warnings when the SAP ECC application is being selected for recording, right?