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Increase in Non Completions for online Learning items in LMS

AndyOD
Discoverer
0 Kudos
83

Hi

 

Are any users noticing an increase of users reports non completions in LMS when doing online learning items. Since more and more of our staff Work From Home we are finding that about 10% of users report that after they have completed a learning online item the system is not recording the progress or not marking it as complete. 

 

I realise this could be down to a number of variables but its becoming a real problem for us

 

Thanks

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PL1
Product and Topic Expert
Product and Topic Expert
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@AndyOD, the details mentioned in the KBA 2316953 could help you with different points to be checked.