2 weeks ago
Hello,
During the SAP SuccessFactors Learning and SAP Cloud Identity Services Integration we faced login error issue.
The implemantation steps have been performed due to this guide Identity Authentication Activation
In the System Administration > Configuration > System Configuration > SAP CLOUD IDENTITY SERVICES > “activateIASAuthentication” remains “false” when trying to proceed in the System Administration > Security > “Activate Identity Authentication Integration” there is the error message.
Seems that all the required configurations to migrate sites and users have been performed from our side(please find screenshots attached).
And the user is migrated from LMS to Learning IAS, but when I go to Learning Administration > Activate Identity Authentication > 1.Data Setup Check was successful > 2. Migrate Existing Learning-Only Users was confirmed.> 3. Test SAML and User Migration - the window to authentificate to IAS is coming up, during the logging attempt we faced the error message (attached)
Thus we ask you for your additional support to find he implementation step that could have been missed.
Best regards,
Yuliia
Request clarification before answering.
@yuliiapidlypna, can you check if the following KBAs help with it: 3247849 and 3394484?
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