Error while copying files [0x00000002] El sistema no puede encontrar el archivo especificado.

[judyguerrero]

Good night,

I have a problem, when I'm going to export a Book in executable or scorm, Enable Now show this error:

"Error while copying files [0x00000002] El sistema no puede encontrar el archivo especificado".

But the last week I exported the same book and it working correct.

Does some one know what is the reason error about?

I attach a screen shot with the error.

Judy Guerrero

[ShaneLipke]

Hi Judy,

OK I suspect that the issue is to do with your Workarea. In general, the easiest thing to do is to synchronise all the content that you have created/modified to Manager and then delete the Workarea folder on your PC and start again. However, it might be worth trying to find the cause of the issue because I suspect that it is something to do with your current content player (called Trainer in Enable Now) Resource. Try this:

1. Open Producer
2. Open the Resources folder and then the Trainer group of Resources
3. Right click the bold trainer file - I think it will be 10.6.11.5670 - and select Server Actions > Update from Server
4. Try to generate the content again

If it fails, try this:

1. Open Producer
2. Open the Resources folder and then the Trainer group of Resources
3. Right click the 10.6.2.2265 trainer and select Set as Default
4. Try generating the content again.

If neither of these options work, you can either raise a ticket using Component ID KM-SEN-PRO and try to get additional help or delete the Workarea folder on your PC and reload it.

Regards
Shane