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E-Recruiting Forgot Password Error

Former Member
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Hi Experts,

Currently our e-recruiting system makes use of the 'Password Forgotten' functionality. Unfortunately, when a user uses this it doesn't send the new password to the user. Furthermore, the user can still log-on using his/her old password.

This is the content of the email being sent:

We have already activated this service: /sap/bc/erecruiting/password

And attached it to the 'Password Forgotten' field of the external candidate service in SICF.

Your help is greatly appreciated.

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Former Member
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this is often a problem that there is a parameter missing in the smartform. Did you copy the standard one to a Z one? Than check, I think the missing parameter is something with THEAD. Compare with a different smartform that works. Also check SLG1 and ST22 transaction for errors