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CPM feedback request not appearing on latest Home Page

straynor
Participant
0 Kudos
1,889

Hello,

We are experiencing issues with Continuous Performance Management using the latest Home Page. Not using latest CPM. Users can request feedback and the email is generated and the request is received via email. The email has a link and it takes the user to the home page. However, the request is not on any tile or card on the home page and there is no where to provide feedback. Does the latest Home Page act differently? If so, how do I get the request to appear here? I do not see an option to enable feedback requests to appear from Manage Home Page>Quick Action

Thank you.

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Pallavi13
Explorer
0 Kudos

Hi Susan,

In the case of the latest homepage, the feedback requests are visible in the notification tab on your homepage (top-right corner- check icon).

Hope this helps.

Regards

Pallavi

straynor
Participant
0 Kudos

Thank you. I am assuming once we go to the latest version of CPM, this will not be an issue any longer. Using the latest home page and not the latest version of CPM seems to cause the difference in behavior.

ReneePierBL
Explorer
0 Kudos

Susan, we have found the same thing. Testing latest CPM with New Home Page right now, it only appears in the To-Do notifications, which is not ideal for us either.

Also, I'm not sure if it's a defect, but there is no notification IN SuccessFactors when you receive feedback, only emails. I raised a ticket, hopefully it's only a defect.