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Course Survey ins LMS

christinamara
Explorer
0 Kudos

Dear Experts,

We have following topic and don't know what is the problem.

Survey remains as OVERDUE in the system for some people and doesn't disappear. For another course after 14 days another Survey disappear. We want to define it for all if the learner don't react that the survey disappear.

But we can not find the diffrence between Survey 1 and Survey 2. Both seems to be the same.

Could somebody give us a tip what we should do?

Accepted Solutions (0)

Answers (1)

Answers (1)

HeatherLeBlanc
Active Contributor
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The surveys do not drop automatically from the user's learning plan. The user, if not required for completion, can remove them from their own learning plan and an admin can remove from the user's record. It is a whole other situation if the survey is required for completion.

christinamara
Explorer
0 Kudos

Hi Heather,

I fully agree with you, but some KeyUsers from our LMS told us that the special survey disappear after 14 days and we could not find the reason.

We will test it again. But thanks a lot again Heather. 🙂

HeatherLeBlanc
Active Contributor

An audit report on surveys would be nice, especially in this kind of situation when troubleshooting. I know I have over 50 test accounts with surveys that are more than 60 days old and the surveys still sit there. Most with 3 day requirements.

Hope you find your answer.