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Connection Error - The operation Time out (12002)

nkuaryans
Explorer
0 Kudos
1,949

I am getting error while doing the check in from Server in my producer. Sometime it works fine for me but sometime giving me tha error - HttpSendRequestFailed - system error: The operation timed out (12002). Kindly helpconnection-error-enable-now.png

Accepted Solutions (1)

Accepted Solutions (1)

jbernal2022
Advisor
Advisor

Here is the text from the KBA:

Resolution

Increasing the timeout on the client PC where Producer is run might help to minimize the occurence of the timeout error message.
To do this you need to add 4 new keys to your registry.

-This is the path where you need to add those keys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings

-Then create these 4 keys (if they don’t already exist) as "DWORD" and set the "base" to "decimal".

ConnectTimeOut
SendTimeOut
ReceiveTimeOut
KeepAliveTimeOut

-The values for those 4 keys should be at least set to 120000.

Hope that Helps!

Jesse

Answers (1)

Answers (1)

ShaneLipke
Product and Topic Expert
Product and Topic Expert

Hi Neeraj,

The most common cause of this issue can be addressed by following the steps in this Knowledge Base article https://launchpad.support.sap.com/#/notes/2390539. In some cases, you will need to increase the 120000 value by up to 4x that number to stop the issue from occurring.

Regards
Shane

nkuaryans
Explorer
0 Kudos

Hi Shane,

Since I don't have the S User Id, Can you share the extract if this KB with me.

Thanks

Neeraj