Compensation Performance Monitoring Tools

[niallwalker98]

Hello everyone,

I recently received a question from a customer who is experiencing performance issues with their SFSF Compensation module. These performance drops have been inconsistent so they can be quite unpredictable. Upon these issues, They have asked me about performance monitoring tools that SAP has available. Sometimes, customers can build their own tool to track their system performance.

With this in mind, If anyone has any tools that we can provide for them to help them in finding/developing their own tools. Please let me know so we can organize a meeting/ demonstration.

[FlorinZ]

The customer should discuss this with the Customer success manager from the cloud success services. MCC can conduct some investigations to understand/replicate the behavior. 

Continuous Quality Check Interface Management (CQC IFM) could help understand better the sitaution.

The CQC Interface Management service is available for solutions that are either in production or close to
production start up. It focuses on hybrid scenarios connecting cloud applications with on-premise systems. Worth to mention is that the CQC Interface Management service focuses on the analysis of SAP components.
Processing steps that may be conducted on third-party sender/receiver systems or third-party middleware hubs cannot be analyzed.

But as Xavier mentions most of the time it's caused by configuration and there are some improvements they can make.