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Capturing Web Assistant Content for Learning Administrators

jaredsukdaven
Explorer
0 Kudos

Hi All,

I just wanted to know if it is possible to capture learning content via web assistant for a Learning administrator and if so, how? The side menu does not appear for a learnig administrator.

Accepted Solutions (1)

Accepted Solutions (1)

MichaelSzmrtits
Product and Topic Expert
Product and Topic Expert

Hi Jared,

status today, the "Learning" module is unfortunately a not supported module for the Web Assistant. The question mark will not appear here.

You can see this restriction in this SAP note: https://launchpad.support.sap.com/#/notes/2305663

The Web Assistant has his own Release Updates, you can check this page on regular basis for updates: https://enable-now.sap.com/ic/auth/ext/index.html?library=library.txt&show=group!GR_9D1AE5D57B09A1B3

Sorry that I have no better news for you right now.

Best regards, Michael

jaredsukdaven
Explorer
0 Kudos

Thanks Michael! Much appreciated! Also just wnated to know, will New hires sill in Onboarding have acccess to the carousel and all the material there? Or do they not have access to that functionality either?

MichaelSzmrtits
Product and Topic Expert
Product and Topic Expert

Hi Jared,

yes usually your new hires should have access to the available content. Through Single Sign On, users are normally created in the SAP Enable Now Manager with a learner role automatically, this should be enough to see all the available content. Hope that helps,best regards, Michael

jaredsukdaven
Explorer
0 Kudos

Hi Michael, thanks for the KBA. I just want to find out if there has been any change on the status of Web Assistant in the Onboarding module? Or is it still unavailable in Onboarding?

Answers (1)

Answers (1)

MichaelSzmrtits
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Jared, the restrictions from the KBA are still valid. Yesterday we pushed again internally an improvement request for the SuccessFactors Learning module. Not sure if Onboarding is part of this module as I am not an SF Expert.

But if the URL will change to somewhat like ...plateau.com then the chances are high that the Web Assistant will not work with a good object recognition.

You can help us as well if you will create or vote for an existing feature requests on our Influence Portal for SAP Enable Now: https://influence.sap.com/sap/ino/#campaign/1740

If your request gets enough votes by other customers, then the chances are high that the team will work with a higher priority on this.