BPE Error: jobInfo : ???HRIS_ERROR_INVALID_TIMEZONE???

[CameliaL]

Hello,

We are seeing the following error when triggering crossboarding from RCM: BPE Error: jobInfo : ???HRIS_ERROR_INVALID_TIMEZONE???

This error doesn't occur for an external hire.

Does anyone have any insights on what could be causing this issue and how to fix it? 

@Gopinath @piyushkumarag @smitajalit

Thanks,
Camélia

[CameliaL · Accepted solution]

Hello,

The issue was due to a dummy mapping to the timezone field in Recruit-to-hire mapping. Removing the mapping and making the field non-mandatory in Manage Business Configuration fixed the issue. 

Camélia