AICC Wrapper not launching PDF inline (After H1-2023)

[RAHUL_SINGH]

Greetings!

This is related to AICC Wrapper whose behaviour is changed now after 2023H1 upgrade in validated LMS instance.

Basically, when we are launching an item with AICC Wrapper content hosted on external server (Document Management System- DMS), VLMS is showing a link to open in a new window.
This wasn't the case in prior release, we were able to see the document within AICC wrapper window.

On the other hand, the contents/PDFs stored in iContent are launching perfectly fine. But we need a solution for the above mentioned issue because all the PDFs are externally hosted and are used as SOPs in Pharma industry.

Can someone please share their experience if encountered the same scenario?

Any suggestions on how to cope up with this?

Best Regards,

Rahul

[Brian_Boegs]

Is "launch in a new window" checked or unchecked?

[RAHUL_SINGH]

It is unchecked at content level which is associated to the item along with the following settings under Global Application Settings:

Display “Launch in a new Browser Window” option for content objects: YES

Default setting for launch mode when importing content: "Launch Inline"

Is there any bug fix identifier or patch number that I can refer to take confirmation from SAP?