AICC Wrapper not launching PDF inline (After H1-2023)

[RAHUL_SINGH]

Greetings!

This is related to AICC Wrapper whose behaviour is changed now after 2023H1 upgrade in validated LMS instance.

Basically, when we are launching an item with AICC Wrapper content hosted on external server (Document Management System- DMS), VLMS is showing a link to open in a new window.
This wasn't the case in prior release, we were able to see the document within AICC wrapper window.

On the other hand, the contents/PDFs stored in iContent are launching perfectly fine. But we need a solution for the above mentioned issue because all the PDFs are externally hosted and are used as SOPs in Pharma industry.

Can someone please share their experience if encountered the same scenario?

Any suggestions on how to cope up with this?

Best Regards,

Rahul

[Brian_Boegs]

Here is the response I got from SAP about this when I created a ticket. Supposedly this was fixed on Dec 14th.

FROM SAP.....

The issue reported is already fixed for the next release b2405. In the meantime, there's a workaround to be applied in order to make the buttons to work again.

Regarding the amount of screens and clicks, yes, this is the course home behavior.

Workaround:

1. Navigate to System Administration>
2. Configuration>
3. System Configuration>
4. Edit WEB_SECURITY
5. Set the following to False: enableInterstitialForExternalURL=false

[RAHUL_SINGH]

Thanks boegersb

However, enableInterstitialForExternalURL is already set to false by default and hence I could not find any difference. Can you pls confirm if there are additional config changes to be done as part of workaround to open PDF under AICC wrapper?