2H 2024 - VRP-13823 - Refresh Employee History by Employee

[BalajiNudurupat]

Hi Team,

I read the release notes on this item and am not sure when to use this. I tried the below scenarios but it did not help me as it erred out saying data changed after the last run.

1. I tried refreshing employee history for an existing employee after the forms were launched. 

2. I tried refreshing employee history for a new employee who was hired after the last run of the refresh.

3. I tried refreshing employee history for an employee after deleting the entire employee history from the template.

4. I tried refreshing employee history for an employee after deleting the entire employee history and also the worksheets.

In all these cases, the error shown on the job is, could not import employee history as the data got changes post last run.

I searched all the material and guides, and gone through the release video as well, but did not find any place where I can find what exactly the purpose of this enhancement and how to use it. There are no use cases or testing document available for this feature.

Did anyone tried this feature and achieve success in testing this? If so, please let me know how to test this.

@xavierlegarrec: Appreciate any inputs on this feature?

Thank you.

[xavierlegarrec · Accepted solution]

Hi @BalajiNudurupat 

Could you please mark this answer as accepted unless you have any follow up questions ?

It turns out after more conversation with our Product Team that this enhancement is very specific to customers that have configured a Variable Pay template with on-screen editable Assignment Level Custom Fields (ALCF).

For them using this new "By Employee Name" feature will help them recapture the data that may have changed for a particular employee in EC without wiping out the recommendation already made in the on-screen editable ALCF.

Any customer that would like to fully re-sync the Employee History data from EC needs to use the "By Last Run Date" feature which will run for all employees with a difference since the last full run. 

It is not possible at this time to run a full re-sync of employee history with EC for just one employee or a list of employees. When using the "By Last Run Date" option it will do what we want but it will do it for all employees with a difference in EC since the last full import job, not just one or a few handpicked ones.

We have initiated a conversation about this to see how we can improve the communication around this new feature for administrators and implementation partners that do not have editable ALCF in their configuration.

All the best

Xavier

[BalajiNudurupat · Accepted solution]

Thanks Xavier for explaining to whom this feature is applicable and useful. I appreciate if a KBA or guide is updated with appropriate notes.