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Product and Topic Expert
Product and Topic Expert

Billions of people have a smartphone. What does this mean for employers? Mobile brings employee closer to HR processes through the mobile applications and boost the productivity and satisfaction of employees. With the right tools employees do better work.

We at SAP SuccessFactors are working hard on developments for our mobile app. I’m excited to share our new mobile innovations in 2H 2022, which covers homepage, mobile text customization, learning, performance & goals as well as opportunity marketplace features.

We are excited to announce the addition of two more quick actions in the home page. SAP SuccessFactors Mobile users now have the ability to easily access the Give Feedback quick action all available from the home page.

Quick Actions_iPhone_Internet.png

Give Feedback quick action & Company Documentation quick action

Mobile Text Customization

Our customers’ top-voted Influence idea was Mobile Text Customization, which we delivered in the September 2022 release. Administrators can replace the default mobile labels with customized text strings that better reflect their organization’s business practices and culture. Details can be found here.

Time Management

We are also happy to share that with the December 2022 release when creating an allowance type, customers can now specify if the unit of an allowance type is a decimal value or several hours and select the Cost Center field in the Allowances section. The decimal value is helpful for flexible recording allowance linked to other units like kilometres, mileage, and amounts, whereas adding a cost center enables cost allocation via the payroll system.


Learners now have access to external Open Content Network (OCN) courses with item details so they can find and participate in training no matter where they are.

In addition, learners can view item details for OCN courses in the new Course Home experience, and quickly decide whether to enroll, request approval, launch the content, return to a course already in-progress, or complete other post-course actions.

Learning-iPhone.pngSAP SuccessFactors Mobile Learning

Goals Management

1. The new Support Team Goal feature provides mobile users with the capabilities to view, assign/unassign, share/un-share a team goal. Managers can also create/manage goals for their team members. This helps managers to track the goal results for a group of employees.

Assign-Unassign Goal_iPhone.pngSupport Team Goal

2. The feature Comment on a Goal enables mobile users to add, edit, reply, and delete a comment on a goal. This helps organizations promote a culture of continuous engagement of the goal throughout its lifecycle.

Comment on a goal_iphone.png
Comment on a Goal

3. Goals from a previous Goal Plan can now be copied and edited during your goal creation task. The efficiency in this task is increasing by repurposing goals previously used in your organization’s goal plan.

Add Goal_iPhone.pngCopy Goal from previous Goal Plan


Besides to the developments around goals, we are also delivering enhancements in Opportunity Marketplace.

1. Assignment users can now see custom fields, related dynamic team information and workflow information within the assignment detail page. Additionally, a user’s assignment experience will also be visible in their People Profile page, so HR administrators or assignment owners who have permission can see their related experience. Beyond that, assignment owners are supported with flexible control on setting up and editing duration for the offered assignees. The last exciting enhancement is we’ve adding push notification support on various scenarios for both assignment owner and applicants, to avoid missing any critical information.

Opp Marketplace.png 
2. In addition, to keep a consistent experience across different types of opportunity cards, we’ve introduced a fresh card design in the latest version. To help users easily find opportunities they interacted before, a new section “My Opportunities” with direct entry points to “Bookmarks”, “In Progress” and “History” had been introduced in the Opportunity Marketplace landing page.

Opportunity Marketplace.png

 Opportunity Marketplace

3. Finally, mobile user can find interesting opportunities by getting history search terms when triggering search, or drill into specific areas by leveraging facet filter function.

Opportunity Marketplace_search and filter.png

 Opportunity Marketplace: Search & Filter


I hope that this has given you a good insight into what we delivered in our 2H 2022 release for SAP SuccessFactors Mobile Application. For more details please check the release note here.

More information on the SAP SuccessFactors Mobile App you can find in our SAP SuccessFactors community here.

If you have questions, please leave them in the comments below, or ask them in the SAP SuccessFactors Mobile Forum.

The new released content can be downloaded through the Apple App Store and Google Play Store. For users in China, the app can be downloaded through the Tencent App Store.

For information on release highlights across the SAP SuccessFactors HXM suite, see the Release Highlights Overview blog and don’t miss Amy Wilson’s release video.

Read this blog to learn more  about the migration of SAP SuccessFactors Community to SAP Community.


Thanks for sharing these SAP SuccessFactors Mobile insights! I really like the way you cover a range of topic succinctly with excellent screenshots. Also, like the cross reference to the Welcome blog on the new SAP SuccessFactors Community. 

Question/Comment:  I found this recent "SAP SuccessFactors - Mobile Learning Guide" which is very comprehsive. Any other self-pace learning courses that you either recommend or are planned (e.g., openSAP)? 



Thanks for this article and this is extremely useful - I do however have 2 questions:

  1. Would it be possible for this and the What's New Viewer information to be shared before the release so that impacts / improvements can be shared with the customers?
  2. The change  "The feature Comment on a Goal enables mobile users to add, edit, reply, and delete a comment on a goal." is ONLY available when an XML change has been made in provisioning to enable this feature on the desktop too. The Edit and Delete buttons are still available on the Mobile app but do not work. This is a bad UX as it appears that the App is broken. This provisioning change is NOT clear in the release notes and was only discovered when a case was raised and responded to.



Product and Topic Expert
Product and Topic Expert
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@samantha_Clark  - Thanks for the feedback. 

On #1, we will discuss internally to see how best we can pull in the publication of release updates. 
On#2, we will clarify the provisioning updates needed for this change, so all customers can uptake the feature effortlessly. 



Product and Topic Expert
Product and Topic Expert

@RichDBlumberg  - Are there any specific items you are looking for? We can direct you to the right resources accordingly.

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Any training or learning materials for business Citizen Developers....or for professional coders.... Any background is helpful... It maybe a formal course...or just reference information from the Help Center or somewhere else (e.g., Discovery Center, github, certifications, etc.). Thx!