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Product and Topic Expert
Product and Topic Expert

It is my pleasure to introduce you to the latest trainings and knowledge enablement offerings on SAP SuccessFactors Incentive Management, formerly known as SAP Commissions. This article will be updated with the newest content, so click the Follow button to the right to stay up to date!

What’s Available

The SAP Sales Performance Management (SPM) team has been hard at work putting together training options to meet your needs, whether they be self-paced or instructor led. As of July 2023 we offer:

  • Instructor Led Training (ILT)

  • E-Learning courses on SAP Learning

  • Expert Deep DiveSessions on Incentive Management

  • Video Resources on Open SAP Microlearning Platform

  • Certification

Let’s look at each of these!

1. Instructor Led Training

When you attend Instructor Led Training, an SAP authorized instructor conducts a training for a group of learners, with a live environment for hands-on exercises, real-time interaction for questions, feedback and discussions.

Instructor Led Training can be done one of three ways:

  • In-person: as classic classroom style with an experienced instructor to guide the learning experience.

  • Virtual Live Classroom, or VLC, is conducted via secured video communication software (Zoom) with the same instructors, training content, duration and training systems, without travels or physical contact, allowing learners to attend training directly from your office or home.

  • Hybrid: a classroom training for the learners who want to attend the training in-person, while the training is also broadcast to students who are attending remotely.

Instructor Led Training can be done as:

  • Public sessions with a predefined schedule for learners from all over the region. The training schedules can be found directly in the individual training page of SAP Training Shop. If you follow this link, be sure to pick your country to see the correct schedule.

  • Private training sessions for your organization or team. Request private training by scrolling to the bottom of the training page and find the section: “Can’t find a suitable date?”

    • Request a training date: if you have 1-2 learners to book for a training

    • 3 to RUN training: if you have 3 or more learners and would like to organise a private training session, provide the necessary information in the request form and you will be contacted for further details.

SAP SuccessFactors Incentive Management has one Instructor Led Training session:

  • THR70: SAP Commissions Academy (Formerly HR890): Direct Link


2. Free SAP E-Learning: Implementing and Administering SAP Commissions

The eLearning course "Implementing and Administering SAP Commissions" is a free, self-paced eLearning course available through SAP Learning. This course guides students through SAP Commissions implementation from beginning to end in preparation for implementation, business use and certification.

Implementing and Administering SAP Commissions


3. Expert Deep Dive Sessions on Incentive Management

Expert Deep Dive Sessions, formerly known as Live Sessions, are 2 hour instructor led sessions presented in a webinar format. During these sessions, an expert instructor dives into a specific topic to help fill knowledge gaps. To keep the sessions useful and up to date, we change the topics frequently. Visit to find expert deep dive sessions on SAP SuccessFactors Incentive Management.

4. Video Resources on Open SAP Microlearning

OpenSAP Microlearning Platform ( is the most popular video portal for all SAP product lines. We are constantly publishing enablement video resources around Incentive Management, under the following portal page:

SAP SuccessFactors Incentive Management on OpenSAP Microlearning

As shown above, you can

  • Pick the role that best suits you

  • Choose the Video Library tab to access all videos that are relevant for Incentive Management

  • Search for videos with the search button on the top right.

As with all other SAP product lines, the video resources have the following benefits and features:

  • Learning anywhere any time: enable the SAP Ecosystem to upskill from anywhere in the world, at a time that suits your schedule

  • All in one place: tutorials, demonstrations, and webinar recordings

  • Complimentary: all SAP customers and partners can log in with your SAP User ID or via SSO

  • Easy to consume: short, focused videos cover key features

  • Guided learning: dedicated channels per solution and video playlists


5. Certification

Once you become proficient with Incentive Management, let the world know by becoming an SAP Certified Application Associate.

To register for the exam and find everything you need to know to prepare for certification, visit SAP Learning.


How To Find Right Content To Learn?

You may have noticed we have a lot of content, and it is not always easy to figure out where to start. That’s why we have Learning Journeys!

A Learning Journey is a path designed to help you learn a new product, or build your skills on a product you already know, from introduction to certification.

Just type “SAP Commissions” and hit the search button. The SAP Commissions Learning Journey should be the first one in the result list.

Please note: all the Learning Journeys are publicly accessible, so you don't need to have an SAP account to access to them. However, some content does require a paid subscription to access.

Online Enablement Resources

In addition to training, SAP offers several options for getting help.

We have two Learning Rooms with updated information about learning resources for SAP Commissions and other SPM products.

  • The SAP Sales Performance Management Academy Learning Room contains SAP Learning Journeys with links to important trainings for Incentive Management. Additional training materials will be added to enhance the learners’ knowledge.
    In this Learning Room, you can also attend live sessions conducted by an expert instructor.



As with all SAP documentation, Incentive Management online help can be found on the SAP Help Portal.

Of course, the SAP Community is a free resource! If you're reading this, you already know that you can find helpful, detailed blog posts on a number of Incentive Management topics. You can also ask questions and search for questions asked by others. For both blog posts and questions and answers, the tag to search for is SAP Commissions.


Learning More about Compensation

All of the above resources have been created to help you learn to use the Incentive Management application, but I'm often asked about resources to learn about the process of incentive compensation. Depending on your area of expertise, we recommend three books.

Introducing Commissions Management with SAP  is the only official guide to SAP SuccessFactors Incentive Management available to the public. Written by an SAP Certified Instructor, this eBook is a short introduction to the functionality of Incentive Management.

The Complete Guide to Sales Force Incentive Compensation is the definitive guide to the management of incentive compensation. This is a large book full of detailed analysis and examples. You'll want to have this book as a resource when designing effective compensation plans.

The Book on Incentive Compensation Management is a short, easy to follow book written by a former CallidusCloud consultant. As a result, this book is an excellent resource if you'd like to see how compensation plans fit in with the Incentive Management product.

Last But Not Least

If you want to know more or get informed with the future enablement offerings about SAP SuccessFactors Incentive Management, please follow this blog post by clicking the “follow” button on the left.

Thanks for reading and see you in training!