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jahnavia
Participant
Hi Readers,

In this blog, I have explained how to leverage the best of Center of Capabilities and the capability portfolio functionality.

Issue - Many organizations struggle with cataloging the skills and competencies in a systematic way that allows them to record, categorize, evaluate, and search through employees who have specific skills at specific levels.


Scenario - For instance, if a new project is getting started, the organization wants to be able to see who out in their existing talent pool has the skills they need to succeed instead of hiring new full-time talent or contractors. Up until recently, the only way SAP SuccessFactors customers have had to do this is through the employee profile but still, it lacks the rigid structure needed to properly catalog the skills.

SAP offering - As the SAP SuccessFactors product has continued to expand, SAP has set out to solve this problem. SAP’s answer to the problem of how to record, categorize, evaluate, and search through employee skills, and competencies systematically is the Center of Capabilities.

Center of Capabilities

It provides a framework where the skills, competencies, and other similar employee attributes that matter to your organization can be cataloged and assigned to employees. It is a centralized repository known as Capabilities Library to store capabilities.

NOTE: Currently, the supported type of capability is competency.

The center of capability framework consists of two main components

  • Capability Library

  • Capability Portfolio


Capability Library

It contains a listing of all the capabilities (skills, competencies, etc.) that are important to your organization. The portfolio shows which particular skills, competencies, etc. are assigned to individuals or job roles. Under each library, you can add different categories and groups to organize similar types of competencies together.

Competencies and behaviors

Competencies and behaviors provide structured guidelines that enable the identification, evaluation, and development of behaviors for individual employees. A competency is an individual's ability to perform a job that includes a set of defined behaviors.

We can define a set of behaviors that help to measure a competency. Behaviors help to assess if an individual possesses particular qualities that are required by employers and are used as benchmarks


Capability Portfolio

It displays the competencies and skills assigned to an employee. Each capability includes the rated proficiency levels and the proficiency levels expected for the job role.

Employee View - Employees can view the capabilities assigned to them in their Capabilities Portfolio. In addition, users, such as managers who have the necessary permissions can view the Capabilities Portfolio of other employees from the employee profile. Here you can view the unique capabilities of an employee. Capabilities Portfolio displays the capabilities that are associated with employees' job roles

Managers View - The Employee’s manager can view all the data related to competencies and skills. The main goal behind this Capability Portfolio is the centralization of holistic employee information like skills, competencies, and other workforce data. Managers can refer to this data when making growth opportunity recommendations.

The Capability portfolio can also help in identifying employees who should be upskilled and the teams and projects that have attracted employee interest.

Use case - This helps the company to be able to determine who from their existing talent pool has the necessary abilities to consider for a new project. If two employees possess same set of competencies then the managers/talent team can look into each of their competencies to know more details like proficiency level, and history of ratings over the past years. This way they can compare and choose the best candidate.

The Capability portfolio can also help in identifying employees who should be upskilled and the teams and projects that have attracted employee interest.

Configuration - The Capabilities portfolio is what ties an individual to a set of competencies from the library via their job role. competencies can be accessed via a performance form. Each competency has a proficiency rating scale assigned to them that determines what their scores can be.

Before you can use the portfolio, you’ll have to use the setup configuration in the “Manage Center of Capabilities”. which includes the setup of the rating scale/proficiency levels. You will also need to associate which performance forms will show the proficiency history.

Capability Portfolio Page View - Employees can view the capabilities assigned to them in their Capabilities Portfolio.

In addition, users, such as managers who have the necessary permissions can view the Capabilities Portfolio of other employees too.



All the assigned capabilities will be displayed in this page with respective recent ratings for each.

We can click on each of the competency to see the details.

The following details will be shown for each competency in this page

  • Name

  • Source

  • Description

  • Proficiency rating

  • Proficiency level history



Along with the Proficiency rating, the expected rating will also be displayed. Employees can also see all the existing proficiency levels for this competency.


The proficiency level History shows the previous ratings for that competency.

The following details are shown

  • The Template name

  • The date of the rating given

  • The Proficiency rating



Limitations:

  • Not reportable

  • Can’t download the page

  • Data won’t be shown anywhere else


Thank you for taking the time to read. Hope this gives an overview and clarity on how to catalog the skills & competencies in a systematic way.

Please feel free to share your ideas and questions in the comment box of this blog. I'd be glad to share what I know with you. Also, do share your thoughts on what upcoming enhancements you are looking for in this.  Share this blog with your colleagues.

Thank you!!
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