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You do not have the proper rights to change the local folder

Former Member
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Dear all,

We are upgrading our BPC system from NW 7.5 SP4 to SP10 and experience an issue.

In SP4 users were able to change their local folder (eTools > Client Options... > Change local > Set local folder for Planning and Consolidation).

Now in SP10 they get the following error: "You do not have the proper rights to change the local folder". We have tested this on a Windows XP installation aswell as an Windows 7 installation. Even logging in as administrator does not work.

Anyone with the same issue?

Regards,

Vincent Beumer

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
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Hi Vincent,

1) Have you uninstalled the previous version when you upgraded to SP10?

2) Which version of Microsoft Office do you have installed?

3) Are you using BPC on a Citrix environment? It could be related to the user profiles.

4) You may also see some error entries on BPC Client log which is in the following path:

<install drive>:\Program Files (x86)\SAP BusinessObjects\PC_NW\Logging\Log

On my environment I managed to change the path without issues.

Regards,

Marcelo

Former Member
0 Kudos

Hi Marcelo,

Thanks for your response!

1.We did the installation on a clean client installation as well as an uninstall of the old client with no result.

2. Clients have Office 2007

3. No there is no Citrix environment.

4. Unfortunately no useful messages here.

Any more suggestions would be very welcome!

Regards,

Vincent Beumer

former_member182373
Participant
0 Kudos

Vincent,

Ive recently gone from NW SP9 To SP10 with no errors in this area (XP).

Can you check that the folders do not have a "hidden" property as this may sometimes cause similar

messages.

Tony

Former Member
0 Kudos

Vincent,

For further information you should probably follow the steps on [SAP Note 1507978|https://service.sap.com/sap/support/notes/1507978] to activate BPC Client Trace and reproduce the issue.

I would recommend get BPC Client open first as we are just interested on the entries generated by the issue and tracing logs everything.

Don't forget to turn it off immediatly after the issue so you don't get stuck with too much information again.

If you have the time and patience you may also try [Process Monitor|http://technet.microsoft.com/en-us/sysinternals/bb896645] but it is quite hard and exhausting to get to some useful information.

Regards,

Marcelo