cancel
Showing results for 
Search instead for 
Did you mean: 

SEM-CPM experience

Former Member
0 Kudos

hi,

Did anybody ever implement CPM for a client? Did they want the Balanced Scorecard or only a few KPI's displyed? COuld you please tell me any pros and con's

Thanks,

Ramona

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Clients have needs for Management cockpit and balanced scorecard.In my experience if the client is not already follwing a Balanced scorecard method based on Excel kpi's,it is easy and better to go for the Management cockpit app.The KPI'S need to assigned to proper functional areas (i.e walls,views etc) to provide a coherent picture of the Enterprise or business area in question.You do not have to assign a specific person responsible for the KPI deviations.

However Balanced scorecard requires a designated person for the KPI or KPI's and is more of a stategy and change process.