SAP GRC LDAP Sync fetches wrong field for the manager

[former_member756725]

Hello Expert,

There is a new requirement in my company to have manager approvals as part of the workflow .

When I checked the GRACUSER table the manager id has the wrong field from AD .

IE the program is fetching the right record but instead of fetching the user alias of the manager , its fetching the unique ID . I want to understand where can we change the mapping

data sources has both LDAP and SAP systems , LDAP systems tops the sequence list

[former_member756725]

Please ask if any details required

[Trinetra_Bhusha]

If Find operation is failing then it means data is not fetched. You can check your LDAP SERVER settings to make sure everything is correct. To make sure connection is fine use the "Connection Test" button in LDAP Server.

If that also failed then definitely its issues with LDAP connection.

[former_member756725]

Thanks again Bhushan .. connection test is fine .. could you help me with attributes that we use for find like "Whenchanged"