1.how to set up that renewal needs confirmation from customer.
2.if renewal wrong , how to reset. I have try notice but not contract totally cancelled.
Thanks in advance.
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use optional renewal rule and once you get confirmation from customer then you renew the contract.
And if you want to cancel, just issue a notice and the date which you want to close the contract.
If renewal is wrong then in the report REISCNRN you can select the "Reject and Activate Option"