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Provider Contract distribution to CC - SOAP error

anilm1
Explorer
0 Kudos

Dear Experts

We've recently upgraded our S4H and CC systems 2023 and sicne then we are struggling to identify the cause of the below issue.

When a subscription order/contract is created in SOM, It is successfully distributed to FICA provider contract but getting failed to distribute to CC. When checking in the fulfilment status, the ODI step " Subscription Contract activation" is in waiting status.

anilm1_0-1715966074107.png

When check the Monitor provider contract replication, I see following issue.

anilm1_1-1715966200534.pnganilm1_2-1715966226016.pnganilm1_3-1715966259363.png

I've checked the webservice configurations for "CO_ISX_CC_CTR_PROV_SERVICES" and it is properly configured.

I wonder what and where is this issue is cominf from.

Please advide and share your suggesions.

@francois_thimon 

Thanks in advance

Anil

 

 

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thomas_glaser
Employee
Employee
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Hi Anil,
I just want to add the S/4 part. If there are changes in authentication on CC side, you must delete the existing logical port and create it again with the correct authentication method in transaction SOAMANAGER.

Best regards,
Thomas

anilm1
Explorer
0 Kudos
Hi Thomas, I've tried multiple times deleting the logical port and configured but the issue still persists. When i check the Admin+ logs, giving warning message #000462