PCM10 - administrator account disabled

[former_member278451]

Hello

I have one problem administrator account is disabled in PCM10 how to re-enable administrator account?

Maybe someone has a script to MSSQL database?

Thanks.

Wojciech

[former_member47086 · Accepted solution]

Hello,

For SQL database, please ask your DBA  to follow the steps below :

1) Open MS SQL Server Management Studio

2) Drill down to the Stored Procedures directory for the correct database

3) Execute EPO_ResetAdminPassword stored procedure in a new query window

4) Message window shows the password has been reset.

The Administrator password is now reset to the default.

For PCM version 10, the default password  = administrator

Regards,

Khawla