Issue with Modifying Remediation Plan DueDate in GRC-PC

[Carlos39]

Hello,

I am experiencing an issue in SAP GRC Process Control (GRC-PC) when attempting to modify the due date of a remediation plan. The system remains in a loading state, eventually leading to a timeout. This problem persists across different users and remediation plans, and we have verified that all required permissions are in place.

We have tried clearing the cache and using different browsers, but the issue persists. Can you please assist in identifying the cause and providing a solution?

[raymond_giuseppi]

Did you already look for OSS notes such as 3246356 - Review Change Due date is not working in GRC PC (more)

[Carlos39]

I appreciate your support, Raymond. It looks like I have to change the remediation plan processor, but the customer doesn't know how and neither do I.