ICMR workflow Adjustment and Closing & communication button (Group Reporting)

[Annafri]

Hi Experts,

I have 2 questions:

1. I face an issue regarding WS78500087 & WS78500027 workflow, the workflow is running well but I need to wait more less a day to get it into the inbox. I need solution for this, is there any set up step then it can be retrieved to the inbox immediately?

2. in ICMR there is a communication button, we can use notification or email. in this case I want to use email to inform the recipient regarding variance adjustment. I have configured and assigned email template to matching method, also I have set up manage teams and responsibilities as you can see below:

but there is an information "check not performed". I need your assistance how to solve this issue and what to do thus email communication can be sent to recipient.

Thanks a lot for your help

adding this is an error in SWIA 

[HengyeZhu]

For your first question, not sure whether note 3171099 Work item tasks getting delayed in My Inbox is relevant.

[Annafri]

hi thanks for your answer, but I have tried this but it still the same