Error with context.html file

[lben]

I've generated the content.html file in SEN and tried insert it again. However, I now get this error when trying the view the Help menu. It tests just fine and have tried deleting the file and starting over but always the same result.

Anyone ever get this?

Error message: {"details":"7E179EEA-12052024" ,"message":"there is no file (workarea,group,GR_6308CEE9AB93BSAF ‚context.html)", "message_error_code":"UE_FILE_DOES_NOT_EXIST", "status" :404}

[ShaneLipke · Accepted solution]

Hi,

Sorry, I'm not sure of exactly what has caused the issue but it seems like it is having issues locating the content.  Has the content been published?  Is this error generated when you select a piece of content or when you open the actual Help menu?  If the error relates to the opening of a specific piece of content, what URL is the system trying to open?

Regards
Shane

[lben · Accepted solution]

Hi Shane,

Everything's been published and republished. This only occurs when trying to open the Help menu in a WebDynPro app. Previously, it wouldn't publish any help for a particular t-cose, so we deleted the context.html file, re-exported it and inserted it again. Since then, this error occurs.

[BartRhoten · Accepted solution]

I have never seen this particular error, but I use straight SAP GUI. Did you delete the GR_ folder where the context.html lived, and create a new folder? In that case, SAP GUI/NWBC help menu is still pointing to the old GR_ folder which is now missing. Otherwise, I agree with Shane, it seems like the folder (and its context.html) is not Published in SEN.

[lben · Accepted solution]

I THINK I know what happened. We were having some issues with the Help content not appearing for a particular app. I thought deleting and regenerating the context file would work, but doing that also created a new published link...The URL entered into SM30 was the one from the first context.html file, hence the 404 error. BartRhoten, I think this is what you are saying with your reply.

[BartRhoten · Accepted solution]

I'm glad you figured it out! I always just use a folder, and Insert File to put the context.html into the folder. The link would be https://[ManagerURL]/pub/[workareaID]/GR_[folderUID]/context.html . I just replace the context.html every time I generate it. The folder never changes. If you load the context.html as a Media Object with its own M_ UID, then you have to be careful to just Replace Media on the existing Media Object, which replaces the guts of the Media Object without changing its UID and breaking the link from the SM30.