4 weeks ago - last edited 4 weeks ago
SAP B1 v10
Good afternoon,
When a credit note is created from an existing invoice, it automatically reduces the open balance. Is there a way around this? They are two documents with unique identifiers, but on Account balance or Internal reconciliation it is one line with balance and balance due. Sometime I need to be able to use just the credit note or the full original invoice value, particularly when allocating payments of course.
For example, if I issue a credit note to a customer for an invoice not yet due, more often than not that will be deducted from a payment before the customer has to pay the actual invoice. This means I have to leave a balance on another invoice until the original invoice is paid. Is there a better solution?
Hopefully this makes sense!
Thanks.
Request clarification before answering.
In SAP, credit notes and invoices are often linked to ensure accurate account balance reconciliation. However, the automatic offsetting of credit notes against invoices can cause issues like the one you described. To manage this situation more flexibly, here are some options you can consider:
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