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Credit note automatically deducted from invoice balance

Martin58
Explorer
0 Kudos
138

SAP B1 v10

Good afternoon,

When a credit note is created from an existing invoice, it automatically reduces the open balance. Is there a way around this? They are two documents with unique identifiers, but on Account balance or Internal reconciliation it is one line with balance and balance due. Sometime I need to be able to use just the credit note or the full original invoice value, particularly when allocating payments of course.

For example, if I issue a credit note to a customer for an invoice not yet due, more often than not that will be deducted from a payment before the customer has to pay the actual invoice. This means I have to leave a balance on another invoice until the original invoice is paid. Is there a better solution?

Hopefully this makes sense!

Thanks.

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jitin_chawla
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

You can check for Reference Document option under Accounting tab of the documents involved. Then in Relationship Map you have option to see the link.

Check for details of the same field at below link:

https://help.sap.com/docs/SAP_BUSINESS_ONE/68a2e87fb29941b5bf959a184d9c6727/44fd945e93202463e1000000...

Perform the testing for the same.

Kr,

Jitin