Credit note automatically deducted from invoice balance

[Martin58]

SAP B1 v10

Good afternoon,

When a credit note is created from an existing invoice, it automatically reduces the open balance. Is there a way around this? They are two documents with unique identifiers, but on Account balance or Internal reconciliation it is one line with balance and balance due. Sometime I need to be able to use just the credit note or the full original invoice value, particularly when allocating payments of course.

For example, if I issue a credit note to a customer for an invoice not yet due, more often than not that will be deducted from a payment before the customer has to pay the actual invoice. This means I have to leave a balance on another invoice until the original invoice is paid. Is there a better solution?

Hopefully this makes sense!

Thanks.

[jitin_chawla]

Hi,

Credit Memo based on the Invoice creates and direct relation between the documents and a system reconciliation. The credit memo reduces the amount of due for the invoice.

If you create it based on the Invoice, then you will only have the Invoice open balance i.e Invoice Balance -Credit memo Balance to be made available in Payment window.

If you do not want to reduce the Invoice Balance Due, then you can create a standalone Credit Memo (not basing it on Invoice) and then use the Internal Reconciliation to reconcile manually whatever invoice, payment and credit memo value you want to reconcile.

Kr,

Jitin

[Martin58]

Hi Jitin,

Thanks for your response. I assumed creating standalone credit notes would be the solution. Is there a way to link them to the original invoice (like the relationship map does) or is it just a case of adding the invoice details in the remarks box?

Thanks,

Martin.