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BRIM-The subscriber account "00000*****" (with "BRIM" as service provider) is not valid.

sapccbrim
Explorer
0 Kudos
834

Hi Team,

When we create the BP from SOM and trying to replicate via Sub-Contract but it failed in ODI due to below error. Kindly provide the details to solve the below.

Error Message from SAP CC:

The subscriber account "00000*****" (with "BRIM" as service provider) is not valid.

Thanks,

Rahul.

thomas_glaser
Advisor
Advisor
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Hi Rahul,

can you please provide some more information. There can be a lot of issues that could cause such an issue. Here are a few points that you can already check:

  • Does the subscriber account in general exists in CC and only distribution of the contract has an error?
  • Can you see in tx FKKCC_PC_MON an error for subscriber distribution?
  • Does your logical port in tx SOAMANAGER use the same user to connect to CC for subscriber account service and contract service?
  • Does the error occur maybe in a test system which you have created by a client copy, so that some client dependent entries for BP are copied, but corresponding subscriber account does not exist in CC?
  • ...

Best regards,
Thomas

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sapccbrim
Explorer
0 Kudos

Hello Guys,

We connected S4HANA 2023 initial shipment to CC 2022. We tried replicating the contract (via ODI).

  • Getting the same error again. BRIM-The subscriber account "00000*****" (with "BRIM" as service provider) is not valid.
  • Maintained Web service : CO_FKKCC_SUBSCRIBER_ACCOUNT  (not a CO_FKKCCV1_SUBSCRIBER_ACCOUNT)
  • CC - Service User has a specific catalogue which is expected as it works before. I guess "all catalogue" is not required.
  • Web Service URL's are working for the same service for *SUAC as tested in SOAP successfully.

What are other areas might have missed causing this error ??

Thank You.

Rahul.

sapccbrim
Explorer
0 Kudos
Any advice here ?
AmitKumarShaw
Newcomer
0 Kudos
I am getting similar error. Is there any way to fix the issue?
sapccbrim
Explorer
0 Kudos

Hello Guys,

Issue got resolved.

S4HANA - 2023

  • SAP CC 2022 (is connected to S4HANA 2023).
  • Maintain Web service : CO_FKKCC_SUBSCRIBER_ACCOUNT (not for *V1 version) unless if you have any specific additional fields to be populated into CC.
  • Maintain "Customer Management Area" in CC -  CMA Name should be of "<S4HANASID>_<client>" (Ex: S4H_100) and select the ERP Destination (configured in CC)
  • Take the updater restart
  • Submit the Order with new created BP in SOM and Submit it
  • You See the BP, CA & Subscription Contract's are distributed into CC successfully

Note: If BP is not replicated with the same error. Switch ON the DEBUG for Updater in CC and try pushing the data from SOM. Find the .trc logs and see what is the error. Else create the OSS ticket to SAP.

Thanks,

Rahul