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What solution should be used for customer hierarchy?

gavin_rugg
Explorer
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633

Hello there

The question about an equivalent to customer hierarchy from on-prem has been asked and answered a few times. That is, where do I find customer hierarchy in S/4HC? Answer: it's not there.

But there doesn't seem to be a clear view on what should be used to meet this requirement.

Is the answer to use another SAP solution (like C/4) to map customer structures and relationships?

Cheers
Gavin

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Gabriel2
Explorer
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Seems you can create customer hirarchies since 2111 - Manage Customer Hierarchy - SAP Help Portal

But the use is a bit different as you might know from on-premise systems. After creating a customer hierarchy you can filter for it in flexible analysis. It works the same way as for product hierarchies.

Customer hierarchies will so far not be shown in a sales order or as a role in partner functions.