cancel
Showing results for 
Search instead for 
Did you mean: 

Warranty Popup in Notification

0 Kudos

Dear Gurus,

My Requirement is, while creating service notification i need a popup with warranty details.

Please suggest me the required settings with transaction codes.

Thanks in advance.

Accepted Solutions (1)

Accepted Solutions (1)

peter_atkin
Active Contributor
0 Kudos

anagha 444,

  1. Ensure your config allows the warranty data to be shown in the equipment (SPRO: Set View Profiles for Technical Objects, screen 110)
  2. Ensure your config allows a warranty popup to be displayed in the notification (SPRO: Define Warranty Types)
  3. Create a master warranty (BGM1). This step may not be required if manually assigning data in equipment master.
  4. Assign master warranty to equipment, or manually assign warranty data
  5. Create notification and test

PeteA

0 Kudos

Dear PeteA

Thank you for the response. we have done the required settings. Still, we are unable to to get the warranty pop up. Below is the screen ( settings for view profiles for technical objects) for your reference.

Answers (5)

Answers (5)

0 Kudos

Hi Maheswaran,

I got the pop up with warranty details. Thank you very much

Former Member
0 Kudos

If your query is solved, please close the thread.

0 Kudos

Hi Anagha,

Please, how were you able to resolve this? I would appreciate some screenshots

0 Kudos

I have assigned the one with the warranty to Equipment category.

Former Member
0 Kudos

Can you attach the screen shots of all screens as mentioned in the attached link??

Former Member
0 Kudos

Refer below post of adding tab in Equipment Master.

You have defined 2 view profiles for the equipment. One is with Warranty & another is without warranty.

Which one you have assigned to your equipment category??

As mentioned in above thread, follow each step to bring the warranty block in Additional data 1.

0 Kudos

Dear Pete & Maheshawran

As suggested, I ve removed the redundant fields . Below is the attached screen shots

Above is the screen shot for standard equipment data profile.

peter_atkin
Active Contributor
0 Kudos

anagha 444,


You haven't posted screen shots of:

  • Config setting for: Define Warranty Types
  • Equipment master Additional Data 1 tab

PeteA

Former Member
0 Kudos

Do the configuration as shown below.

In Below image, for vendor warranty, tick has been made for notification & order.

In below screen shot, mention the start date & end date for Vendor warranty, so you get pop up.

0 Kudos

Dear Maheswaran,

Thank you for the reply. I am unable to get the warranty tab ( tab you ve highlighted in your screen shot).

Former Member
0 Kudos

In your Equipment View selection screen shot, in Additional Data 1, you have mentioned 110 (warranty). Also, you mentioned the same view in Others tab as well. Remove that from "Others" tab.

Attach the screen shot of your equipment master Additional Data 1 view.

peter_atkin
Active Contributor
0 Kudos

anagha 444,

As per your config image above. Remove the redundant first line - the one with no description.

The send us screen shots of:

  • New config settings (steps 1 and 2 above)
  • Equipment master Additional Data 1 tab

PeteA